Real World Questions, Real World Answers
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Changing time and date display settings

The date on my emails is now dd/mm/yyyy, but I want it to be mm/dd/yyyy. Also, I want Outlook to use a 24 hour clock rather than the AM/PM format.

Where do I change the time and date format?

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Disable Conversation View in Outlook on the Web, OWA or

I don’t really like Conversation View and how it groups the emails together as it requires additional clicks to get to a specific message within the conversation.

Also, I couldn’t find back a message which I received last week only to find it back under “Yesterday” under a different “From” name of someone who replied later.

How do I disable Conversation View in OWA?

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Changing the business hours and days for a Work Week in the Calendar

When I look at my calendar, I see 24 hours and a section between 8AM and 5PM in a different color for Monday to Friday. I assume that these are standard business working hours for most people, but they are not for me.

  • Is there a way to change this highlighted section to match my own working hours?
  • Additionally, could I also hide all the other hours?
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Search Results can’t be moved or Categorized and Categories column isn’t shown

I heavily rely on the Search feature within Outlook to efficiently triage my emails. However, something appears to have been changed to how Search works. For instance;

  • When I move messages from my Search results to a different folder, this isn’t directly reflected in the Search results anymore (when sorted by folder).
  • Mailbox wide searches are always sorted by date instead of by folder.
  • The Categories column isn’t shown even though it is added to the View.
  • Categories are shown when the message is opened in the Reading Pane but I can’t remove them.

How I can I return Outlook’s Search behavior back to the way it was before?

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Internet message header in Outlook on the Web, OWA and

I know how to get the Internet message header in Outlook to check the origin and other sender and routing details of a received message, but is there also a way to see them when using Outlook Web Access (OWA)?

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Mailbox size and Exchange quota

I’m using an Exchange account.

Is there any way to find out what my current mailbox size on the server is and what my mailbox size limit is set to?

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Removing Calendars from the Navigation Pane

When I switch to the Calendar Navigation, I see a long list of Calendars which I’ve opened previously. These are grouped under “Shared Calendars”.

I’d like to clean up this list since some of these people do no longer work here or I simply no longer need to access their Calendars anymore.

How do I remove these additional Calendars from the Navigation Pane?

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Jump List Tasks for Outlook’s pinned Taskbar shortcut are missing

This morning, I right clicked on the Outlook shortcut on my Taskbar, wanting to create a new email message, only to find out that all the Jump List Tasks to create a new email, appointment, etc… are missing.

I’ve recreated my Outlook shortcut and also done a Repair on my Office installation but the tasks are still missing.

How do I get the Jump List Tasks for Outlook back?

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New Appointment defaults to All Day Event

When I create a new appointment in my Calendar, it defaults to creating an “All day event” and doesn’t allow me to schedule a time unless I untick the “All day event” checkbox.

What do I need to change so that the new appointments don’t have the “All day event” checkbox selected by default?

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AutoCorrect and text formatting support

When adding an AutoCorrect entry, I noticed that there is an option for “Plain text” and “Formatted text”. However, this option is greyed out and defaults to “Plain text”.

How can I enable this option is order to store AutoCorrect entries with formatting?

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